Terms of service

Terms of Service

Overview

This website is operated by Nebari Bonsai Supply. Throughout the site, the terms "we", "us", and "our" refer to Nebari Bonsai Supply. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction while using our services.

Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Product availability is subject to change without notice.

Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any order placed for the incorrectly priced item and issue a full refund if payment has already been processed.

Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, suspected fraud, errors in product information or pricing, or issues identified during payment processing.

If your order is canceled after payment has been received, a full refund will be issued for the canceled items.

Shipping and Delivery

Shipping times provided during checkout are estimates only and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier, delivery timelines and delays are outside of our control.

Please review our Shipping Policy and Lost, Stolen, or Delayed Shipment Policy for additional information regarding shipments.

Returns and Refunds

Returns and refunds are subject to our Return Policy. By placing an order, you agree to the terms outlined in that policy.

Product Use Disclaimer

Many bonsai products, including tools, wire, fertilizers, cut paste, and soil products, require proper use and handling.

Nebari Bonsai Supply is not responsible for damage to trees, plants, property, or personal injury resulting from misuse, improper application, improper storage, or failure to follow manufacturer instructions.

Customers are responsible for determining whether a product is appropriate for their intended use.

Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and branding, is the property of Nebari Bonsai Supply and may not be copied, reproduced, distributed, or used without prior written permission.

Third-Party Services

Certain services available through our website may be provided by third parties, including payment processors, shipping carriers, and website service providers.

We are not responsible for the policies, actions, or performance of third-party services.

Limitation of Liability

To the fullest extent permitted by law, Nebari Bonsai Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.